Methods of payment accepted are:
All payments are to be made through our online TCAS system. Payments can be made by credit/Debit card, most major credit cards accepted. Credit or debit card payments can take up to 48 hours to reach our bank account.
How do I make payment?
Log into your student Portal, the link you will find on the main home page of our website
Use the 10 digit reference number issued to you and the email address used on your application will be your password
Click on the left hand side menu “Financials” then click “payment online”
For paying your deposit you only have to select the first item listed as “Deposit” – €300 and proceed to the next section for entering your card details.
Is my payment Secure?
Your online payments are processed through the Realex Payment Gateway. Realex is one of Europe’s largest Online Payment Gateways processing payments in excess of €24billion annually, with data security at its core. The main security features which should give you the customer piece of mind are
- 3D Secure giving Cardholder authentication at the time of the transaction.
- Realex accepts & checks the CVV/CVN codes entered. This is the three/four digit code on the back of the card that proves the purchaser has the physical card with them
- Forty different real-time checks prior or separately to authorisation
Do I receive a confirmation email once payment has been successful?
No, once payment has been received through our online system into the bank this will then be credited to your account, details of which you can then see in your student portal. Any emails requesting confirmation of payment will not be responded to as you can appreciate we will be inundated with emails during this time.
My payment did not go through but the deposit request has now disappeared?
This is how our system operates, if you attempt payment but do not fully process or click back then the payment request will disappear from the system so as to ensure no duplicate payments are made. The system will reset after 48 hours and the deposit request will be there once more. Please ensure you have full internet connectivity, card details, Verify by Visa password to hand before attempting payment as our office cannot rectify this if you call or email and you will be advised the above.
My payment is not going through?
If you receive the following messages;
- Your Credit Card transaction could not be be processed. Returned : Transaction blocked by merchant configuration. Please contact the merchant. Please contact your bank with this error information<br/><br/> Note: Please note that if you fail to make payment at this point, we reserve the right to cancel your application.<br/> Please contact the Residence office if you have any questions or you are having difficulties making your online payment.
The error above corresponds to a transaction that has failed because it was not 3dsecure (i.e. verified by visa). You must follow the steps to log in or create a password. You will need your bank account details to complete this section. This is an online security requirement of your bank and not a Glasán requirement.
- Your Credit Card transaction could not be processed. Returned: NOT AUTHORISED Please contact your bank with this error information<br/><br/> Note: Please note that if you fail to make payment at this point, we reserve the right to cancel your application.<br/> Please contact the Residence office if you have any questions or you are having difficulties making your online payment.
A daily limit may apply to debit cards. You must check with your bank if you have exceeded your limit.
- If you receive the message “awaiting response” there is a possibility that we will still get the payment. Please allow for 24 hours for Glasán to check our payment logs or alternatively you can check with your bank to see if payment will be processed. If payment has not been processed after 24 hours then you will need to try and make payment online again. At this stage the original payment will not go through.
