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Terms & Conditions

General Terms of Living in Glasan

Booking & Allocation of Room – Rooms will be offered in order of application; 1st come 1st served and allocated to those who secure their booking by deposit payment. Once your application has been successful you will be informed by email of the room type you have been allocated.

Cancellation Policy

If the applicant/licensee wishes to cancel or is unsuccessful in their application to their chosen college, they must cancel in writing by email or via their Student Portal account by 12:00pm on Tuesday 21st August 2018. Cancellations by telephone will not be accepted.

In the event of cancellation by the aforementioned date, a €100 administration fee will be deducted from the booking/damage deposit and the remainder refunded. Refunds will be issued by bank transfer only. If the applicant cancels after the cut-off date outlined above, no refund will be issued.

If the applicant/licensee cancels after having paid the first moiety, or at any time during the course of the licence agreement, a refund will only be made after the bedspace has been resold and paid for. The cancelling applicant/licensee is responsible for rent for any period up until the new applicant/licensee moves in. Glasan will endeavour to find a replacement applicant but it cannot be guaranteed so we encourage cancelling applicants/licensees to actively seek a replacement.

Failure to refill the bed space will result in the applicant/licensee losing all monies paid. If a replacement applicant/licensee is found the €100 cancellation fee and any other relevant deductions will apply.

Licence Agreement – A standard Licence Agreement is entered between the student & their Landlord.  The Licensee is obliged to follow the terms and conditions of the Village Rules, which outline the Rules & Regulations in place for the development and which forms part of the licence. It is a requirement that all students residing at Glasán MUST have a signed licence. The licence is available within your student portal. It must be signed by both Licensee and their Guarantors and returned to the Glasán office no later than 23rd August 2018. On receipt of the signed contract and rental payment, apartment and room keys will be issued on arrival during arranged opening office hours, which will permit access to the allocated room.

Wi-Fi access codes will not be issued until the signed Licence Agreement is returned to the office.

Checking In & Key Collection – Glasan will issue an email to successful applicants before the licence commencement date detailing check in dates & times and what you will need to check-in. A key card will be issued on arrival which will permit access to the allocated house/room.  An information pack detailing all you need to know about living in Gort na Coiribe will be provided through your Student Portal account.

Insurance cover for Personal Items – Please note that Glasán insurance covers the landlords belongings but not your personal belongings – we therefore recommend that you take out your own insurance cover. USI have recommended www.cover4students.ie

Inventory – An itemised list detailing all inventory items in your unit is available to each resident through their Student Portal at the beginning of the student year. This online form is to be completed carefully.  All maintenance issues are to be logged separately under maintenance on your online student portal.  A cut off date for completion will be requested on both the inventory and maintenance for incoming students.

Maintenance

  • All properties have been fully inspected prior to check in, however should you find that there are any maintenance issues (i.e. blown light bulbs) you will need to report them, please report them under the ‘ Log maintenance Issues’ of your student portal.  Please ensure you issue as much RELEVANT information as possible.
  • Maintenance issues found on arrival must be reported via your student portal by the same set date as your inventory. Emergency maintenance such as plumbing or electrical should be reported to reception immediately, this is your legal obligation as a tenant.

All maintenance issues over the course of the year should be reported online through your Student Portal “maintenance” section. If you have any queries on the above please do not hesitate in contacting the office.

House inspections – House inspections are carried out 3 times during the academic year with prior inspection notice being issued to each unit. Students are asked to have their unit in a clean and tidy condition for the inspection. Please note that Glasán Management dislike carrying out inspections as much as you dislike having them so please let’s work together on the day of inspection.

Room Moves – The Management company reserves the right to move a tenant to another property of the same room type within the complex should the property suffer a decrease in occupancy at any stage during the academic year

On Departure – Glasan has a duty is to provide accommodation to you the student and to also care for the units on behalf of our landlords. It is expected that houses/apartments be returned to Glasan in a similar condition to which they were received at the start of the year.  Glasan staff carry out a thorough check on all units following student departure with a focus on cleaning, painting, inventory and maintenance. The condition in which the unit is returned will have a strong bearing on deposit monies returned.

  • Please pay attention to the cleaning of your hob, oven, grill pan and extractor throughout the year.
  • Painting charges can also escalate so please take care of walls & woodwork throughout your unit. Each student is responsible for his/her individual bedroom. General wear and tear is taken into consideration for the common areas but excessive damage is payable by the student.
  • Maintenance damages are to be reported throughout the year.
  • Curtains – please be aware of smoke damage – smoking is not permitted indoors at Glasán.
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