General Terms of Living in Glasan

Booking & Allocation of Room – Glasan accommodation is available only to all third level training institutes. Rooms will be offered in order of application; 1st come 1st served and allocated to those who secure their booking by deposit payment. Once your application has been successful you will be informed by email of the room type you have been allocated.

Cancellation Policy

  1. If a 1st year applicant wishes to cancel or is unsuccessful in their college application, he/she must cancel in writing within three days of the first-round CAO offers i.e. by 5:00pm on 22nd August 2017. Cancellations by telephone will not be accepted; they must be made by email or post. In the event of such a cancellation, €100 cancellation fee will be deducted from the booking/damage deposit and the remainder refunded via bank transfer. No refunds will be made for cancellations made after this date.
  2. If a 2nd, 3rd, 4th year, PG etc. applicant wishes to cancel he/she must do so by 5:00pm on 10th August 2017. Cancellations by telephone will not be accepted; they must be made by email or post. In the event of such a cancellation, €100 cancellation fee will be deducted from the booking/damage deposit and the remainder refunded via bank transfer. No refunds will be made for cancellations made after this date.
  3. If any applicant cancels after 5pm on the 22nd August 2017 (or anytime thereafter), having paid the moiety and utilities, the onus will be on the applicant to find a replacement for their accommodation. Glasan has no obligation to find an alternative applicant to fill this bed space, however we will assist to refill this bed space. Failure to refill bed space will result in the applicant losing all monies paid

License Agreement – A standard License Agreement is entered between the student & his/her Landlord.  The Student is obliged to follow the terms and conditions of the Village Rules, which outline the Rules & Regulations in place for the development and which forms part of the license. It is a requirement that all students residing at Glasán MUST have a signed license. The license is available within your student portal. It must be signed by both student and their Guarantors and returned to the Glasán office no later than 17th August 2017. On receipt of the signed contract and rental payment, apartment and room keys will be issued on arrival during arranged opening office hours, which will permit access to the allocated room.

Wi-Fi access codes will not be issued until the signed lease agreement is returned to the office.

Checking In & Key Collection – Glasan will issue an email to successful applicants before arrival date detailing check in dates & times and what you will need to check-in. A key card will be issued on arrival which will permit access to the allocated room.  No access will be given to apartment unless payment has been received in full.

Insurance cover – You are required to take out Insurance cover for your personal belongings as they are not insured on the Glasán policy.  USI have recommended www.cover4students.ie.

Inventory – All individual items of the household inventory have been counted prior to your arrival.  Missing items have been replaced. We deem all items of inventory present.  The full list of Inventory items per household are uploaded to our TCAS online student system, the household are responsible for these items.

Each individual student must complete an online count of your own bedroom, the ensuite and the common areas of the household via your student portal; this must be completed on or before close of business by a set date in September. Inventory reports that are received after this date students will be liable for missing items and these will not be replaced by the office.

Please follow these steps to complete the inventory

  • Log into your Student Portal
  • Go to Resident Administration Section
  • Go to Inventory Checks
  • Agree/disagree with the number of items in the room by hitting Yes/No buttons listed next to the items.  Then hit “Submit”

Maintenance

  • All properties have been fully inspected prior to check in, however should you find that there are any maintenance issues (i.e. blown light bulbs) you will need to report them, please report them under the ‘ Log maintenance Issues’ of your student portal.  Please ensure you issue as much RELEVANT information as possible.
  • Maintenance issues found on arrival must be reported via your student portal by the same set date as your inventory. Emergency maintenance such as plumbing or electrical should be reported to reception immediately, this is your legal obligation as a tenant.

All maintenance issues over the course of the year should be reported online through your Student Portal “maintenance” section. If you have any queries on the above please do not hesitate in contacting the office.

House inspections – House inspections are carried out 3 times during the academic year with prior inspection notice being issued to each unit. Students are asked to have their unit in a clean and tidy condition for the inspection. Please note that Glasán Management dislike carrying out inspections as much as you dislike having them so please let’s work together on the day of inspection.

Room Moves – The Management company reserves the right to move a tenant to another property of the same room type within the complex should the property suffer a decrease in occupancy at any stage during the academic year

On Departure – Glasan has a duty is to provide accommodation to you the student and to also care for the units on behalf of our landlords. It is expected that houses/apartments be returned to Glasan in a similar condition to which they were received at the start of the year.  Glasan staff carry out a thorough check on all units following student departure with a focus on cleaning, painting, inventory and maintenance. The condition in which the unit is returned will have a strong bearing on deposit monies returned.

  • Please pay attention to the cleaning of your hob, oven, grill pan and extractor throughout the year.
  • Painting charges can also escalate so please take care of walls & woodwork throughout your unit. Each student is responsible for his/her individual bedroom. General wear and tear is taken into consideration for the common areas but excessive damage is payable by the student.
  • Maintenance damages are to be reported throughout the year.
  • Curtains – please be aware of smoke damage – smoking is not permitted indoors at Glasán.
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