This week in Glasán 23.02.17....

When you are completing your online application you must have the following information available when completing your application; PPS number, CAO number, credit/debit card for payment.

UPDATE FOR APPLICANTS

Congratulations if you have been successful in your application to Glasán, please check your emails for your TCAS online application number. Ensure you check your ‘junk’ folder.
Do not worry if you have not received this number, it will be issued to you in due course.

Now that applications have been received, Glasán will now start the process of;

  1. Deleting duplicate applications – Schedule; Monday, 20th February 2017, ongoing
  2. Receiving and managing sharing requests – Schedule: Thursday, 23rd February, complete – details will be issued to you on this day by email of how to submit your sharing request
  3. Allocating bed spaces – Schedule: Monday, 27th February, ongoing
  4. If you are allocated a bed space, you will receive an email confirming that you have been allocated
  5. Unsuccessful Applicants will be placed on the Glasán Wait-List and emailed to advise of same.

Below are some pointers on What to do if you receive the following messages;

  • ‘Your Credit Card transaction could not be be processed. Returned : Transaction blocked by merchant configuration. Please contact the merchant. Please contact your bank with this error information<br/><br/> Note: Please note that if you fail to make payment at this point, we reserve the right to cancel your application.<br/> Please contact the Residence office if you have any questions or you are having difficulties making your online payment. ‘The error above corresponds to a transaction that has failed because it was not 3dsecure (i.e. verified by visa). You must follow the steps to log in or create a password. You will need your bank account details to complete this section. This is an online banking security requirement and not a Glasán requirement, this is why you must contact your bank.
  • Your Credit Card transaction could not be processed. Returned: NOT AUTHORISED Please contact your bank with this error information<br/><br/> Note: Please note that if you fail to make payment at this point, we reserve the right to cancel your application.<br/> Please contact the Residence office if you have any questions or you are having difficulties making your online payment. This may be an issue with your card or a limit on funds. Please contact your bank on this matter.
  • If you receive the message “awaiting response” payment may have gone through. We suggest you check your online banking to establish if payment has left your account. Please allow Glasán 24 hours to check our payment logs. If payment has not been processed after 24 hours then you will need to try and make payment online again.

As you can appreciate Glasán is inundated with calls and emails, which we are not be in a position to reply to immediately. We suggest you visit this website daily for the most up to date information.

facebookContactPhone

 

Book Online Now

 

 

 
 

 

 

Website by Martec