This week in Glasán 17.01.17....

Semester 2 Availability - We are offering out available rooms to those on our waiting list. Please ensure you are checking your emails regularly to ensure you do not miss your room offer. If you wish to be added to our wait list please complete an online application through "book online now" - rooms will be offered out as they come available on a first come first served basis.

Overdue Moiety 2 - 28 day Notice of Termination are being issued to those that remain unpaid. We again remind you that payment is to be made online through your student portal by credit/debit card.

New Semester 2 Residents & Moiety Payment - For incoming new residents in January your moiety payment is due to be made no later then the 3rd January 2017. Full details have been issued by email.

How do I make payment?
Log into your student Portal – Under “Financials” – payment online – make payment

My payment is not going through?

If you receive the following messages;

  1. Your Credit Card transaction could not be be processed. Returned : Transaction blocked by merchant configuration. Please contact the merchant. Please contact your bank with this error information<br/><br/> Note: Please note that if you fail to make payment at this point, we reserve the right to cancel your application.<br/> Please contact the Residence office if you have any questions or you are having difficulties making your online payment.

    The error above corresponds to a transaction that has failed because it was not 3dsecure (i.e. verified by visa).  You must follow the steps to log in or create a password.  You will need your bank account details to complete this section.  This is an online security requirement of your bank and not a Glasán requirement.

  2. Your Credit Card transaction could not be processed. Returned: NOT AUTHORISED Please contact your bank with this error information<br/><br/> Note: Please note that if you fail to make payment at this point, we reserve the right to cancel your application.<br/> Please contact the Residence office if you have any questions or you are having difficulties making your online payment.

    A daily limit may apply to debit cards. Please pay the max on your card on day 1 and return to the system the following day to pay the balance. There is a 2.5% surcharge on credit card transactions, no charge on debit cards.

  3. If you receive the message “awaiting response” there is a possibility that we will still get the payment. Please allow for 24 hours for Glasán to check our payment logs or alternatively you can check with your bank to see if payment will be processed. If payment has not been processed after 24 hours then you will need to try and make payment online again. At this stage the original payment will not go through.

Information for Existing Residents

Setting Storage Heaters Economically (hallway & lounge) - With the cold weather setting in it is important to ensure you have your storage heaters set correctly and economically to avoid incurring high electricity costs. Full details of how to set your storage and convector heaters was issued by email. If you require a demonstration please call into the office.

Heating - We strongly advise to leave the storage heaters switched on low at any period when your property is vacant (i.e Christmas period). If a freeze was to occur this minimum level of heat may protect against frozen pipes, leaks and damage to property and personal belongings. These storage heaters are powered by night-saver electricity so once they are set correctly the cost is minimal.

  • Disciplinary – parties are not permitted on site, any properties noted for breach of lease or anti-social behaviour will be dealt with promptly and accordingly
  • If you lose your key you must notify reception. Charges for replacement keys will apply
  • If you lock yourself out of your room there is a €5.00 charge. When security is on duty they will give you access to your house/room & advise you of the lock out charge. This is to be paid directly to the office during office hours or can be paid through your student portal. Further charges apply outside of office/security hours of €25.
  • Security Number – 1850 8409 96
  • A resident information pack has been issued to all residents. This contains information on office hours/security hours etc.

Thank you for choosing Glasán

facebookContactPhone

 

Book Online Now

 

 

 
 

 

 

Website by Martec